You have to remember that packages leave UPS at 8 a.m. so, if you want to put a call through to UPS for them to hold on to the package, that call has to be before 8 a.m. Until then, UPS drivers will be awaiting ground and air packages for that day to be sent to the facility, so when you call before they head out, they can always leave the package behind. You could also arrange for your order to be handed to you on the road or track the package using UPS’s MyChoice service.
Can I pick up my package from a UPS facility instead of waiting for delivery?
Receiving your UPS package on the road: If you are not able to reach the facility via phone before 8 a. m. , the packages for that day might have already left the UPS facility. This means you will have to wait for the driver to drop off all packages in his possession. There is another option by which you can get the package before it gets delivered to you. Sometimes, you can request to pick up the package on the road. If you call the UPS facility, they might give out the number of the driver bearing your package. If you are lucky and you speak to the right person, they might help you arrange an on-road pickup. They might also be able to arrange for the driver to drop your package off earlier than he is supposed to. However, take note that due to security reasons, this request might not always be granted. Using the MyChoice service to track a UPS package: Some years back, UPS introduced a new service that allowed customers to track their packages that were shipped using the UPS Air Service, in real-time, on a map. The truck’s position is updated at three minutes intervals. With this service, you could find the current location of the package and try to track the driver bearing the package. Of course, for security reasons, the driver might require you to provide evidence that you are indeed the owner of the package. Also, drivers usually work with tight deadlines, especially when they are bearing sensitive packages that need to be delivered as soon as possible. Finally, if the tracking map shows that a package is being transported in a particular truck, it might not be in that truck. Most times the package might be in the truck but packages that are scanned by the MyChoice service are not distinguished between those that made it to the truck and those that did not. It is possible that your package is not in the truck that is being displayed on the map. Package pickup from a UPS store: For those not too familiar with the UPS service, this is another option. When you contact UPS to hold back your package, you are not in contact with the UPS store. Instead, you are communicating with the local facility in which your package is being held before delivery. A small business owner independently owns the UPS store and they have no business delivering the package you are expecting. Delivery Intercept: This is another feature offered by UPS. This feature allows you to intercept the schedule of the package delivery. This is useful when you wish to change something before the package is gets to you. With this service, you could return the package to the sender, reschedule a delivery date, or deliver the package to another address, different from the one you initially chose.
Conclusion
UPS has provided different methods to its customers who wish to pick up their package before it gets delivered. This is for those who might have made a mistake in selecting a delivery date or those who have dates rescheduled and they need the package earlier than they expected. You can use the MyChoice service, an on-road pickup, or the Delivery intercept to get in touch with your package before delivery. Some of these services are free but work in tight windows of time.
What is a UPS Access Point? These are places where UPS can drop off our package when it is requested. They include UPS stores, gas stations, and grocery stores. If you know the driver bearing your package might reach one of these Access Points before he reaches your location, you can ask that your package be dropped off and you can go pick it up. Can I get my package at a virtual address? UPS has authorized virtual addresses where your package can be delivered. It is safe and also convenient. Does UPS deliver packages on Sunday? Some packages are sent to their owners on Sunday. What is the fee for Delivery Intercept? The service might cost up to $17.
